Comprehensive Maintenance Contract
Our most complete service plan — all labour, all parts, zero hidden costs.
A Comprehensive Maintenance Contract (CMC) is our all-inclusive service plan for businesses that want complete cost certainty for their generator maintenance. Unlike an AMC, where spare parts are billed separately, a CMC covers everything — labour, consumables, wear parts, and major component replacements — under a single fixed annual fee.
For businesses where generator reliability is mission-critical and budget predictability matters, the CMC eliminates all maintenance- related financial uncertainty. Our technicians can act immediately on any fault — no waiting for purchase orders or parts approvals.
Labour Included
Parts Billed Separately
- Scheduled preventive maintenance visits
- Labour for all scheduled servicing
- Emergency breakdown response (priority)
- Performance reporting after each visit
- Dedicated service coordinator
- Historical service record maintenance
- Annual load bank test
Everything in AMC
Plus All Parts Included
- Scheduled preventive maintenance visits
- Labour for all scheduled servicing
- Emergency breakdown response (priority)
- Performance reporting after each visit
- Dedicated service coordinator
- Historical service record maintenance
- Annual load bank test
- All consumables and spare parts
- Major component replacements
- No additional parts billing
- Corrective maintenance parts included
- Major overhaul (on extended plans)
What Sets CMC Apart
Everything in AMC, Plus:
All Spare Parts Included
Every consumable, wear part, and scheduled replacement part is covered at no additional charge. Filters, belts, hoses, batteries — all included.
Major Component Replacement
Failed alternators, water pumps, fuel injectors, and control panel components are replaced under the CMC. No separate bill for component failures.
No Hidden Costs
One annual fee covers all scheduled maintenance labour, all unscheduled corrective work, and all parts. Your total maintenance cost is fixed at the start of the year.
Major Overhaul Coverage
Extended CMC plans can include engine top overhaul and full overhaul milestones — negotiated at the time of contract based on generator age and running hours.
Side by Side
AMC vs CMC Comparison
Why CMC
Benefits of a CMC
Zero Unplanned Costs
Every service, repair, and replacement is covered. Your maintenance expenditure is fixed at the start of the year — no invoices for parts or emergency labour.
Maximum Uptime
CMC customers receive the highest priority for breakdown response. Faster technician dispatch and pre-stocked common parts mean less downtime per incident.
Full Parts Coverage
From oil filters to alternator components, all parts replacements are included. No internal approvals needed for every repair — our team acts immediately.
Extended Equipment Life
When all maintenance is properly funded and executed, generators operate closer to OEM specifications — delivering longer service life and better fuel efficiency.
Custom Pricing for Every Fleet
CMC pricing is based on your generator count, kVA ratings, running hours, age, and site locations. Contact our service desk for a tailored quote — we'll assess your fleet and recommend the right coverage level and contract duration.
Request a CMC QuoteQuestions
Frequently Asked Questions
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